Fast delivery on all orders
Terms and conditions
Effective Date: 01 January 2026
Welcome to KHOJOPAO PRIVATE LIMITED. These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products.
By accessing or using our website, you agree to follow these terms. If you do not agree, please discontinue use of the website.
1. Using Our Website
To use our website, you must:
Be at least 18 years old, or use the website under parental/guardian supervision
Use the website only for lawful purposes
Avoid any activity that may harm, disrupt, or compromise website security
You must not:
Attempt unauthorized access
Introduce viruses or malicious code
Misuse any part of the platform
Any violation may result in legal action.
2. Account Responsibility
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities conducted through your account.
You must notify us immediately if you suspect unauthorized access or misuse of your account.
We reserve the right to suspend or terminate accounts involved in suspicious, fraudulent, or prohibited activities.
3. Product Details & Availability
We aim to provide accurate and up-to-date product information, including descriptions, pricing, and compatibility.
However:
Product images are for reference and may slightly differ.
Availability may change without notice.
We reserve the right to update or discontinue products anytime.
If any pricing or technical error occurs, we reserve the right to cancel the order.
4. Pricing & Payments
All prices are listed in INR (₹).
GST inclusion will be clearly specified.
Prices may change without prior notice.
Payments:
Processed through secure third-party gateways.
We do not store card or payment details.
5. Orders, Confirmation & Cancellation
Placing an order does not guarantee acceptance.
We may cancel or refuse orders due to:
Stock issues
Pricing or system errors
Payment failure
Suspected fraud
Customers can request cancellation before shipment, subject to our policy.
Refunds for canceled orders will follow our Refund Policy.
6. Shipping & Delivery
Delivery timelines are estimated, not guaranteed.
Delays may occur due to logistics, location, or external factors.
Customers are responsible for:
Providing accurate delivery details
Being available to receive the order
We are not liable for delays caused by courier partners or unforeseen events.
7. Returns, Replacements & Refunds
All returns and refunds are handled under our Return & Refund Policy.
General conditions:
Product must be unused and in original condition.
Packaging, accessories, and invoice must be included.
Returns may be rejected if products are damaged, used, or incomplete (unless defective).
8. Warranty & Product Support
Warranty is provided by the product manufacturer, unless stated otherwise.
Warranty terms vary by product.
For most cases:
Customers need to contact authorized service centers directly.
We are not responsible for manufacturer delays or claim approvals.
9. Ownership & Intellectual Property
All website content—including:
Text and product descriptions
Images and graphics
Logos and branding
Website design and layout
is owned by KHOJOPAO PRIVATE LIMITED and protected by Indian intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or use any content without prior written permission.
10. Limitation of Liability
We are not responsible for:
Indirect or consequential damages
Loss of data, profits, revenue, or business opportunities
Website interruptions or technical issues
Delays caused by third-party service providers
Our total liability, if any, shall not exceed the amount paid by you for the specific product or order giving rise to the claim.
11. Your Responsibility (Indemnity)
You agree to protect and hold harmless KHOJOPAO PRIVATE LIMITED and its directors, employees, affiliates, and representatives from any claims or losses resulting from:
Violation of these Terms
Misuse of the website
Providing false information
Violating any laws or third-party rights
This obligation continues even after you stop using the website.
12. Third-Party Links
Our website may contain links to third-party websites, products, or services.
We are not responsible for the content, policies, practices, or availability of any third-party websites. Accessing such websites is at your own risk.
13. Events Beyond Our Control (Force Majeure)
We are not liable for delays or failures caused by events such as:
Natural disasters
Government actions
Strikes or labor issues
Pandemics
Supply chain disruptions
Courier or logistics failures
Internet or telecommunications failures
Cybersecurity incidents beyond our reasonable control
During such events, our services may be temporarily affected.
14. Suspension & Termination
We reserve the right to suspend, restrict, or terminate access to our website or services without prior notice if:
These Terms are violated
Fraudulent or suspicious activity is detected
Required by law or regulatory authorities
Necessary to protect our business, users, or systems
Upon termination, your right to use the website shall immediately cease.
15. Disputes & Resolution
If a dispute arises:
We will first try to resolve it through mutual discussion.
If unresolved within 30 days, it will go to arbitration.
Details:
Governed by the Arbitration and Conciliation Act, 1996
Conducted by a sole arbitrator appointed by us
Location: Noida, Uttar Pradesh
Language: English
The arbitrator’s decision will be final and binding.
16. Governing Law
These Terms are governed by the laws of India.
Courts in Noida, Uttar Pradesh will have jurisdiction, subject to arbitration provisions.
17. Updates to These Terms
We may update these Terms at any time.
Changes will take effect immediately once posted. Continued use of the website means you accept the updated Terms.
18. Contact Us
If you have any questions:
KHOJOPAO PRIVATE LIMITED
Upper Ground Floor, A-13, Graphix Tower 2
Sector 62, Noida, Uttar Pradesh – 201301
📧 Email: info@khojopao.com
📞 Phone: +91 7042157893