Shipping Policy

Effective Date: 01 January 2026

At KHOJOPAO PRIVATE LIMITED, we aim to deliver your orders quickly, safely, and reliably. This page outlines how our shipping process works.

1. Where We Deliver

We currently ship across India.

• Delivery availability depends on your location and courier service coverage
• Some remote areas may have limited service or longer delivery timelines

2. Order Processing

• Orders are processed within 1–3 business days after payment confirmation
• Orders placed on weekends or public holidays are processed on the next working day

Once processed, your order is handed over to our delivery partners.

3. Delivery Time

• Standard delivery time: 3–7 business days
• Delivery time may vary based on location

Note:

Remote or rural areas may take additional time.

4. Shipping Charges

• Shipping fees (if applicable) are shown at checkout
• Charges depend on:
  • Product weight
  • Package size
  • Delivery location

We may also offer free shipping promotions, which will be clearly displayed on the website.

5. Tracking Your Order

Once your order is shipped:

• You will receive a tracking link via email or SMS
• You can monitor your delivery status in real-time

6. Delivery Guidelines

To ensure smooth delivery:

• Provide a complete and accurate address
• Ensure your phone number is reachable

We are not responsible for delays or failed deliveries due to incorrect details.

7. Damaged or Tampered Packages

If your order arrives in poor condition:

• Report the issue within 24 hours of delivery
• Share clear photos or videos for verification

⚠ Claims raised after this time may not be accepted.

8. Delivery Delays

While we try to deliver on time, delays may happen due to:

• Weather conditions
• Courier partner issues
• Strikes or operational disruptions
• Other unforeseen circumstances

We are not liable for delays beyond our control.

9. Undelivered or Returned Orders

If a shipment is returned due to:

• Incorrect address
• Multiple failed delivery attempts
• Refusal to accept delivery

👉 Additional re-shipping charges may apply.

10. Need Help? Contact Us

For any shipping-related questions:

KHOJOPAO PRIVATE LIMITED
Upper Ground Floor, A-13, Graphix Tower 2
Sector 62, Noida, Uttar Pradesh – 201301

📧 Email: info@khojopao.com
📞 Phone: +91 7042157893