Shipping Policy

At KHOJOPAO PRIVATE LIMITED,  we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines our shipping procedures, timelines, and related terms.

Shipping Locations

• We currently ship our products across India.

• Delivery availability may vary based on your location and courier service coverage.

Order Processing Time

• All orders are processed within 1–3 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods and Delivery Time

• We partner with reliable courier and logistics services to ensure safe delivery.

• Estimated delivery time is 3–7 business days, depending on the destination.

• Remote or rural areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout.

• Charges may vary based on product weight, size, and delivery location.

• Any promotional free shipping offers will be mentioned on the website.

Order Tracking

• Once your order is shipped, you will receive a confirmation message with tracking details via email or SMS.

• Customers can track their shipments using the provided tracking link.

Delivery Guidelines

• Please ensure that the shipping address and contact details provided are accurate and complete.

• We are not responsible for delays or non-delivery caused by incorrect address details.

• Products will be delivered only to the address mentioned at the time of order placement.

Damaged or Missing Packages

• If your product arrives damaged or tampered with, please notify us within 24 hours of delivery.

• We may request photos or videos of the package for verification.

• Claims raised after the specified time may not be accepted.

Delays and Exceptions

• Delivery timelines are estimates and may be affected by factors such as weather conditions, courier delays, strikes, or unforeseen circumstances.

• We are not liable for delays beyond our control.

Non-Deliverable Shipments

• If a shipment is returned due to incorrect address, failed delivery attempts, or refusal by the customer, re-shipping charges may apply.

Contact Us

For any questions related to shipping or delivery, please contact us:

KHOJOPAO PRIVATE LIMITED